Skin MD, LLC
Reviews
I'm currently in school to become an Esthetician, I came to get a body check and help with my acne. Dr. Mona Gandhi was my doctor and I was very excited to have a female doctor I felt I could chat with and ask all the questions I pleased. Not the case. She completely avoided all of my questions and jumped straight to my body check, removing one mole and let her, very sweet, assistant tell me how I should be taking care of it after the procedure. I then tried to ask my questions about my skin, when she started to tell me she doesn't understand or believe in the Esthetics world and couldn't help me with my questions on my concerns, home care regimins or makeup. She put me on some Ointments- where I can no longer wax or take part in facials and things at school (which is exactly what I asked not too happen.) and with that she left the room. Leaving the assistant to do all the important parts of her job. I left confused at what just happen in those only, 15 minutes!! I now have just gotten the product in the mail and had too learn how to use it by reading up on it myself! 3 days of using it and I look like a burn victim. I have way worse acne before and I am overly red and irritated and mortified with the career I am supposed to be showing myself in. It is way more noticable then the mere teen acne that was surfacing my face before. I am super disappointed with my experience and I am very hesitant at going back to even get my face relooked at.
I saw Dr. Welsch. He treated me very well and gave me insight into my condition no other dermatologist could. 10/10. I am definitely coming back.
DO NOT GO HERE! I went to see Dr.Welsch for a wart removal and would have been better off chopping it off myself! 1. For a small wart removal they charged my insurance $1,445 (this place does tests and lab work without your permission). 2. Doctor was completely impersonal. 3. Doesn't spend enough time with patients. He left the room before telling me how to take care of the area of skin after the wart removal. I was in and out in less than 10 minutes. Is this is a doctor's office or a drive-through minute clinic?
Saw John Keane, MD. about some skin blemishes on my face. Gave me approx. five (5) minutes - didn't listen to me - gave me a cursory, whole -body skin exam and told me my skin was fine! I wanted to have the facial blemishes removed or lessened! He kept saying these blemishes occur with age and there's nothing that can be done! With all the advances in cosmetic dermatology - nothing can be done? Guy is old, arrogant and not interested in communicating with patients. Staff was very unfriendly impersonal and robotic. I don't know about the other SkinMD doctors and clinicians - but I won't be going back. Very unpleasant, rushed experience. Life's too short to deal with jerks.
I took my 19 yr old for a consult on laser work for acne. I was told by phone about the $100 consult fee which would apply towards procedure. Fine. Never told that they require his Social security number. When we arrived, we were given several forms to complete. While completing forms, they took my $100 by credit card. Completed all forms except son's Social. As a full-time student, he is still my dependent. I don't have his Social memorized and neither does he. They insisted on my Insurance card, even though I told them this is an elective procedure and does not qualify for insurance. I AM PAYING CASH. They refused to see my son because we didn't have his social security number. I guess we should have just made up a number. Considering we were paying cash and this was not being turned into insurance, there was no necessity for having his number. It just exposes him to potential identity theft - they couldn't provide us with any written privacy policy as to how they protect his information. The woman at the desk was EXTREMELY RUDE. She made no attempt to talk to anyone else, like the Physician to see if there could be another solution. I also had an appointment a few days later for a consult. They lost potentially about $5 - $10K of my business a year. VERY POOR CUSTOMER SERVICE!! GO ELSEWHERE.