Destiny Day Spa & Salon
Reviews
As a wedding/event planner I always try to aline myself with companies who honor and appreciate good businesses practices. I can not afford to recommend a company who does not offer anything less than the best. That's why Destiny Day Spa is one of the few spas I will recommended. Many of my clients are preparing for one of the most important days of their lives, their wedding. The staff of Destiny Day Spa knows and understands this and addresses the needs of brides and bridal parties with a level of professionalism and intimacy many establishments lack. In my line of work, your name is everything and Destiny Day Spa is a name I can share with clients and know they are going to experience excellence at its finest.
I "requested" and paid for the Aroma Senses spa package and a spa facial, but what I got was NOT what the package included. I did question them about it before the treatments and after and they gave me all they intended to give me. I do NOT recommend this spa. (1) my packaged included Eucalyptus Steam room but the spa does not even have a steam room. I asked both Therapists I had about it and they didn't know what I was talking about. I told reception about it at end and she said that I was supposed to get a dry sauna with eucalyptus scent on a pad. I didn't order dry sauna, I wanted moisture. (2) My packaged included a Body Polish and what I got was a Salt Scrub. I asked the receptionist and the Therapist about it before the treatments and was told that they were basically the same thing. At their spa a Body Polish is a 60 minute aroma therapy treatment that ends with wraps. I got a Salt Scrub for 30 minutes and no wraps. These treatments are not the same thing and only I received half of the value of what I paid for. (3) I was not offered robe or a locker until after first treatment. I had to carry my clothes and wet umbrella from the massage room to the locker room after my massage. (4) I felt rushed the ENTIRE time like I was always been hurried to the next thing without a chance to really relax. I never once got to sit in their upstairs relaxation lounge area, even when I got out of whirlpool early to relax there I was whisked to my next treatment. (5) weirdest order of package ever - they did a salt scrub (and my packaged was for a body polish, not a salt scrub) after a massage and whirlpool. I commented on it on the way to the first treatment and was told it was so all of my wet treatments were together. I said I had never had a body polish at the end and wouldn't we want to first exfloiate teh skin and then apply moisture lotions/oils to stay on my skin during the massage. Their answer was no... that they wanted to have the "body polish" last to wash off the lotions. I left the spa with dry feeling skin. (6) Even though they have it, I was not offered a tea or snacks. When I went to look at the tea selection is sitting out, I was questioned by the therapist about what I was doing like I was doing something wrong. (7) I had to walk barefoot (or put my outside shoes back on) to locker room as was not offered sandals. I grabbed a pair once got to the locker room. Why did my 3.5 hours at the spa not start in the locker room? (8) The facial did not include any extractions, no paint-brushed on masques which feel so good, no steam vents - only hot towels, no special eye treatments as far as I could tell. Of the 55 minutes of the facial, 25 minutes were massaging my face with lotion. I was getting annoyed. I would not recommend. (9) I am not sure that I actually got a scalp massage which was part of my package. If I did, it was 5 minutes long at the end of my massage. It was what should be expected as a scalp massage that is part of a Swedish massage. However, my package included this as one the parts. (10) Even though they are also a salon, their locker room does not even have a hair comb. I didn't bring one on purpose because they said they had all of the toiletries. I had to leave with wet hair that was tangled and messy. (11) When I checked out, the receptionist asked me how it was. I replied in in a dull tone of "it was just ok". She replied back that is great. I questioned about what I should have gotten and was told that I got what they had. I was not offered anything to try to appease me.. nothing at all. (12) After leaving, I had to immediately go shower off using my own products at home as I felt like I had a coating on my face of lotion and my body was really dry. The experience was very disappointing and I would NOT recommend the Destiny Day Spa. It was NOT at all worth the $240 that I paid. All of their money is spent on decorations, not quality treatments or even what you ordered.
We enjoyed our visit. I got a massage and My wife got A deep tissue, after with got in the Jacuzzi tub. We enjoyed the experience.
Love their spa services. Great! I've had a deep tissue massage and Brazilian done here. Will be back. :)
Just wasted two hours of my life getting a manicure... she redid them and they still look bad