Excellent location and very friendly staff. Rooms could be a bit bigger.

This is by far the worst hotel I have ever stayed in during my world travels. The hotel staff is rude, arrogant and condescending. Instead of a greeting and a smile, I receive a glare. I am staying here for two weeks on business and am amazed at their lack of consideration for my length of stay and lack of interest in assisting me with the few questions I have asked of them, such as where to find an exchange and self-service laundry. The information they have provided has been inaccurate. The service in the restaurant is slow at best and the staff is not attentive or expedient. The food is somewhere around a 4 on a scale of 1-10. The walls are paper thin, which does not lend itself to privacy. The housekeeping staff begin early in the morning, which is disruptive for sleeping. Hotel patrons stand directly outside the entrance and smoke, which drifts up into rooms when the windows are open. External maintenance to the hotel begins early in the morning and is loud. There is no true spa to speak of and the workout facility is dated for the 80s. The treadmill would be dangerous for a less experienced runner. The jacuzzi is unsanitary and would not pass health code standards in the US. The rooms are dated but somewhat clean. The linens could use some freshening. They have good hot water. There is a faint scent of urine throughout the entire hotel. The worst part about this hotel is the staff. I would rate this hotel as sub zero. Despite being a tourist town, hotel staff are not at all friendly to foreigners.

Although the staff were OK, I should have walked a few more blocks from the port to find a quieter place. I was so ready to be done with a long trip on a small boat that I would have taken any hotel (and did). Rates were terribly high (maybe I got the "dumb USA tourist" rate). The walls are so thin and the streets so horribly noisy (especially after 22:00) that sleeping was difficult. Also, there are no individual controls for room heat and the place felt like it was a sauna (and opening the window wasn't an option thanks to the street noise). Oh well, never again. Internet access was good.

por lo que lei antes, el yanqui no se bancaba nada, por que no se fue a un sheraton en vez de aprender a valorar un hotel en el culo del mundo !!!!

Es un lugar muy bueno. Muy comodo y economico.