The best Sacher Torte, of course. Delicious coffee of course. Great servive of course. Everyone knows that, but little did I know everything else was just as good. Best Wiener Schnitzel I had in Vienna. Go there. You won't be disappointed.

We stayed here in August, and we had a lovely time. The staff were polite and helpful, the atmosphere great, and location perfect. I'll list some positives and negatives, but the negatives are the only peeves I have. It is a great hotel. Positives Decor - this really gave the feeling of staying in a traditional Viennese hotel of yester-year. This alone makes the hotel worth it. Service - the staff were always happy to help, explaining things fully (such as breakfast rooms), or handing an umbrella on the way out. Rooms - couldn't fault them. Negatives Food #1 - Some reviews here seem to be only about the torte; so a cafe review. In truth, I wasn't wowed by the Sacher torte, but it was nice... just don't have any served at breakfast... it was dry. Food #2 - We also had a restaurant meal delivered to the room in courses; if it is indicative of what you would receive in the restaurant as a meal I would not bother... overpriced and not made well - even the mille-feuille was burnt. Price & Charges - the hotel is quite expensive if you're on a budget. Also, we wanted to iron some clothes, but no indication of charges for the service was in the service book. As they were doing a lot of complimentary things, the lack of price listed (and to be sure there were prices next to other services), I just sent them off with no thought about it. But be warned, they charge and its overpriced and they don't do a good job.

Overall, our experience at this hotel was good. The hotel is elegant and it is very formal. The service, as much as they tried, did not meet the 5 star standard. Additionally, the hotel's restsurants were very dissapointing. Finally, the Sacher torte is extremely overstated and not nearly as tasty as the hotel may have you believe.

If you go to Wien, you should eat the Sachar Torte here. The location is really good, and also the Sachar Torte is tastefull, although quite expensive.

I loved the restaurant! The waiter, the music, the food...everything was just excellent! Thank you!