the Retreat Salon & Spa
Reviews
I'm very disappointed in the treatment your manager has given my wife. My wife comes in to ask her hair dresser a question about her hair leaves satisfied with the answer your stylist gave. Only to have your manager/owner AL call her at home and basically ask her not to come in. For a business that one would think strives for excellence having "master" hair stylist you'd think they would be able to handle questions and the honest opinion of their client regarding their hair. If your going to have an ELITIST attitude then you have to strive for perfection. If you want perfection you have to take constructive criticism. Again I am disappointed and actually quite sadden cause I always left the retreat with a positive feeling. Apparently this feeling was not mutual in all cases. I have been recommending people as I had recommended my wife to go to you and obviously that will strop now. I'm posting this on my Personal Facebook Page as well to spread the word of the treatment my wife has received and the poor attitude and Financial driven Company that you guys really are.,
I go here for pedicures and Courtney is great! They have deals called happy hour that get you discounts plus u get to keep your polish!
I have been here a number of times for waxing and it has always been ok. It's never been great service but it clean and slightly cheaper than other places. Every time I have been here I have always made an appointment and never got in on time. I showed up for my allotment exactly 8 min late and they had marked me as a no show and refused to get me in. Horrible service.
Had a haircut at the Retreat last week. I now have a 3 inch wide strip down the back of my head that is an inch to an inch and a half shorter than the rest of my hair. This girl thought she knew how to thin with a razor. I'm just glad my hair grows fairly quickly.
Hours are late for the most part during the week, which is great if you happen to work during the day. The setting is nice and the staff are friendly. Got a great haircut there. Great place overall.