the fairmont chateau lake louise

The Fairmont Chateau Lake Louise

spa
111 Lake Louise Dr
SUNDAY
24 Hours
MONDAY
24 Hours
TUESDAY
24 Hours
WEDNESDAY
24 Hours
THURSDAY
24 Hours
FRIDAY
24 Hours
SATURDAY
24 Hours
Reviews
TJ Hagarty - February 14, 2015

Lake Louise is always gorgeous, but I feel they get away with the crutch - I definitely expect more from an above average place who's rates are of those of an elite five star resort. Don't get me wrong, the staff are all very polite and accommodating but I am never amazed by this place; since my very first experience staying here all the way until now, I leave this place with unfulfilled expectations and an empty wallet. My suggestion is to stay at the Banff Springs, which is much more spectacular and just visit Lake Loise for the day - but yet again, they can't disappoint everyone.

Travis Heidel - December 07, 2014

Ornate decor which there is nothing wrong with, I usually prefer new and modern but the sevice was great and so was the food. Hotel was very clean and was in a great location which overruled the decor for me. Wife and kids loved it. Lack of free WiFi.

Garayev Famil - January 05, 2015

I chose Fairmont Chateau Lake Louise for one night for 8th anniversary of our wedding anniversary. I was very much disappointed with my stay. The room condition was far below my expectations. Heating was not working properly. We even called maintenance, who came and spend 10-15 mins. It seemed like no maintenance was done to heating system before, based on the work maintenance guy was doing. And even his work did not help, we spend freezing and disappointing night.

liliput pulitzer - December 05, 2014

Incomparable setting and great service, rooms are very comfortable. Service was good, and food was very high quality. Helpful staff also. My low rating arises from that fact that fur garments are sold at the hotel, and appalling Canada Goose fur trimmed jackets are worn by staff. In the year 2014 with masses of video evidence existing of the tormented caged lives of animals farmed for their fur, you would think a leading hotel in one of the worlds' premier wildlife settings would keep fur out of its service offering.

Mark H - May 25, 2014

Literally, just returned and wanted to ensure I added a quick review. All I can say is WOW!!! some of the best service my wife and I have ever had. At checkin Van immediately mad us feel welcome with a warm smile, great attitude and excellent service. Small talk on our arrival led to my wife and I revealing that it ww were there to celebrate our 25th wedding anniversary. This one small discussion led to our entire week filled with staff members congratulating us and ensuring we were given some of the more exclusive seating in the hotel restaurants (window seats with a view of the lake). Upon returning from dinner on our first night we were greater with a bottle of champagne waiting for us. Amazing gesture that really speaks about the classiness of the staff and hotel. I would recommend this hotel to anyone who is visiting the area even if just one night. I would add we were on the shoulder season - the hotel was busy but not as hectic as I assume peak summer days are but my guess is that anytime you visit you will be treated like royalty. Thanks Van and Fairmont team you made our visit truly memorable!!!.

Nearby Listings
The Fairmont Chateau Lake Louise
111 Lake Louise Dr
Spa
24 Hours
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