I went with the buytopia deal and was very impressed. Fantastic establishment. Staff were friendly and professional. Good training, proper technique. Very clean. Would go again. Would recommend.

I wish I Googled this “spa” before the purchase of a voucher. First, it took me two months to book an appointment as they do not answer phone calls and do not return messages. Now I discovered that it was not only my experience. They called me back only after I reported them to Buytopia where I purchased “the deal”. As it did not work to cancel my deal altogether, co-owner (called herself Rebecca) told me that as I am too late!!!! she will not give me an appointment for weekend or closer to evening. So, I would have to take a day off to go there. After I convinced her that late booking is not my fault she “suddenly” discovered available Sunday window. Spa looks well equipped and luxury. Unfortunately, owners do not understand that it is not equipment that makes a spa. It’s people, skills and respect to customers. Despite it was Sunday spa was almost empty. Few personnel, one family and myself. They all appeared to know each other, were hugging, kissing, discussing family and other personal news and cracking all the time, making me feel like I am somebody’s party crasher. Unwelcomed. Lady who did my facial looked like she is in disparate need of one herself. She was constantly pulling my face down, probably trying to adjust it to her own standards. Initially her hands were very cold and she politely informed me about it without an attempt to warm them up. It’s my problem. After this facial I felt 20 years older. Manicure and pedicure were the only good part. They were performed by Azi who was very considerate and professional. Despite my package included also massage, paraffin treatments, spa and pool, my “facial lady” rushed to inform Rebecca that I am dome and can leave! Right, it was not my party. Definitely, Rebecca did not care to remind me that I need a swimsuit, so I did not have a chance to “enjoy” their salt water pool. I had to manage myself the sauna operations as nobody cared to show me around. And “20 min relaxation massage” was something else! Right of the bet, Rebecca explained that I shouldn’t even dream about massage on this deal. She told me not even take my clothes off and not lie on the stomach. For five min she jammed my neck, then told me stories about the owners of this retirement home and spa and let me go. Other reviews say she does not have a license. I didn’t ask but it did not look like she knows what she is doing or cared about her or spa reputation. So, conclusion. Well equipped, expensive spa continues desperately to sell their “deals” trying to get at least something from it, fill the time and avoid providing services. Not-understanding customers do not rush back.