Welk Resorts San Diego
Reviews
I visited the Welks resort for my honeymoon this past year, Aug. 2014. It was the perfect place to stay. It's secluded in the hills and not too far away from San Diego beaches and attractions. We drove out everyday to Coronado and nearby cities, then we came back to our Villa to unwind. I loved the landscape and it was very quit. So beautiful. I would love to come back with my kids next time as it seems like a child friendly resort.
NEVER BUY A TIME-SHARE HERE! I recently became a Welk Owner Resort - quite a true regret thus far. My wife and I are familiar with time shares and their policies because my parents have one that we use frequently; so we were very excited when the following things were promised to us: - Discounted air fare on all travel - Discounted car rentals - A personal Welk Resort agent that would manage all of our bookings for us - No time restrictions on when we wanted to travel or where we wanted to travel - A book from Interval International (many time shares charge for this) - 2 full weeks of travel which could be broken up into days, NOT POINTS, and a another week offered when we used a week for slightly more than $174, totaling 4 weeks A representative of Welk named Mary contacted me to purchase more points; she seemed to have all of my information when she was trying to sell me something, but when I asked her about booking travel or a vacation or changing my credit card, she wasn't able to provide me with any answers. Interestingly enough, she informed me that: - all travel is done by points, not days - no one from Welk books anything for you, you have to go through Interval International - book at least 6 months in advanced (the sales agent told me he booked a room in Hawaii 5 days before his travel date and got an excellent hotel, i have been trying to book a trip for the past 2 months for a trip in April and i can not even get a room!) - there are no extra weeks So she wasn't quite sure where I got all of this information. I went ahead and contacted Interval International, and the customer service was even worse. Apparently, we’re not platinum members with Interval International the way we are supposedly platinum members with Welk; and their website is a glorified version of Travelocity or Expedia - where there are absolutely no discounts. I was extremely hesitant in investing $25,000 into something like this; but I had good faith and trusted our sales agent who told us his life story and why he himself is a time share owner. If Welk Resorts only way to earn revenue is by lying to their customers and taking their hard earned money, that’s horrific. DO NOT FALL FOR ANYTHING THE SALES PERSON TELLS YOU! IT WILL NEVER BE IN WRITING!!!!
We had a good stay. We booked as part of a package deal through Travelocity and did not realize it was a timeshare. Luckily I Google everything before we arrived and expected the pushy sales pitch at the concierge desk. They do give a tempting offer to get you to go on their 1.5hr "tour", but we declined. She did give us a little attitude but let us go otherwise unmolested. The room and sites are beautiful. The game room was a lot of fun. Overall a better then average hotel stay. just be armed with a solid "no thanks" walking in the door. All other staff were very courteous and helpful!
Best experience at a resort I've ever had. I love that the place staff is gr8 but they called their Taxi cab guy not very legit no Taxi Cab sign he was using his personal Van was very dirty cab driver Adam said his cab permit was revoke trying to get back I'm surprise resort guys why they recommend illegal cab beside that, you will never stay anywhere else in San Diego once you stay here.
My wife and I own a time share with Welks and we've had a hard time trying to get them to help us figure out the ins-and-outs on how reserve time, the point system they have and any other options to help us make the most out of our experience. I've tried calling them a couple times and every time I call it seems like I get passed from one rep or department to another. I've even left messages and haven't had my calls returned. One time they called me supposedly because of the lack of use on our part and I was really surprised. They said that they'd like to schedule a meeting just to kind of give me a refresher on our options and help on making reservations. I thought it was too good to be true considering how hard it's been to get any help from them and I was right. The whole meeting turned out to be a way for them to sell us an upgrade. We told them that, at that point, all we could afford was the package that we had. They didn't care. They had one of their supervisors come out and same thing, all he wanted was for us to upgrade. They had no intentions of helping us, they just wanted the sale of the upgrade. I guess they make good commission because they pushed hard. I just wanted help with making reservations and their point system. Knowing what I know now I would never have bought the time share from them. I like the idea of a time share but I'd like to feel that my experience with the company is more important than them making a sale. Welks doesn't care about me. They only care about money.