Fox & Company Salon and Day Spa
Reviews
NEVER GO TO THIS SALON!! I had the worst experience in my entire life. The staff they are not professional. The lady stood outside and smoked for 5 minutes past the time of my appointment, all while I was sitting in her chair waiting on her. I left the salon with 2 inch roots in the front of my hair. My hair is blonde and it was a horrible YELLOW color with DARK brown streaks. Instead of weaving my highlights she took CHUNKS of hair and highlighted them. It looked like a calico cat! I contacted the owner for a refund and she was apologetic about the situation and told me she would refund my money and would send me a check, I have never received it!!! She will not answer my emails or phone calls. I have been extremely frustrated about this entire situation. They claim that all of their hair dressers have lots of experience. I believe I could have done a better job with NO experience at all!!! NEVER SPEND YOUR HARD EARNED MONEY HERE!!! ITS A TOTAL RIP OFF.
I recently moved here, and chose this salon due to their Aveda affiliation. I have gone in a few times now, and have always received top-notch service. The ladies are all very friendly and knowledgeable. I feel certain if I were ever unhappy with my results, they would do everything within their power to make it right. Furthermore, I found their prices to be very reasonable--I will definitely continue to be a client!
Cut was was not vey thorough and they are overpriced for the area and quality of service. I have been to many salons in the area and have never been charged what they charge w/o a wash and style...disappointing! Lesson learned, ALWAYS ask price first! I don't mean to bash (staff and stylist were very nice), but I HATE to leave a place feeling ripped off, and I totally had that feeling when I left there!