I have been on hormone replacement therapy for the past 18 months and recently switched to BHRC. I began treatment with a very well known clinic in Southlake, but later decided to evaluate all of the local programs to make sure I was receiving the best care possible. After a thorough evaluation of all of the programs in the DFW area I chose BHRC, and I couldn't be happier with my decision. The program at BHRC is a comprehensive wellness approach that focuses on more than just hormone levels. They are able to look at the "big picture" without sacrificing attention to detail. I give the staff at BHRC the highest marks for professionalism, clinical knowledge, and attentiveness. They truly care about your well being and it shows. The director, Heather, patiently answered all of my questions with an impressive level of expertise. She understands the importance of making an informed decision and went out of her way to ensure that I had all of the information I needed. Kelly, the nurse practitioner responsible for the treatment, is extremely knowledgeable and does an outstanding job of explaining complex medical topics in a way that is easily understood. While under her care, I have seen increases in my stamina, lean muscle mass, and libido, while also seeing a reduction of body fat. My mental focus and clarity have increased dramatically and I feel just as sharp as I did when I was in my early 20s. These improvements were seen over and above my previous treatments from Southlake, which make the results even more impressive. If you are considering hormone replacement therapy you simply cannot go wrong by going with BHRC.

I purchased a Groupon for this place for a laser skin resurfacing treatment only to find out that they were completely misleading what the service was. I did not have the service done so I cannot comment on the quality of their service but I can tell you that the attitude of the clinic director Heather was aweful. As soon as I showed dissatisfaction with the misleading advertisement she became extremely rude. What ever happened to customer service?

Worst customer service I have ever encountered! The director of this spa is a theif! I received Botox treatment from this spa and after the appointed amount of time returned for a follow-up. The Botox had taken no effects by the time of my follow up appointment. Heather Tindell, spa director, agreed that there was little to no effects and concluded that the product must have been defective. I was declined a refund at that time, Ms Tindell stated it was not the fault of the spa and that she was not autherized to issue refunds. I placed a call to the local Botox representative to inquire if there had been any recent complaints about their products- there were none. I was informed that the spa would be reimbursed for the product used if a report was made by them. Therefore, the spa would not be at a loss by issuing my refund. I had several telephone conversations with Ms Tindell during the following weeks. She was rude, deceitful and uncompromising in her position. First, she blamed the product, but quickly turned on me, stating it was my fault for not using a larger amount of Botox. Her explanations and excuses were wavering and when I asked to speak with her superior, she informed me that there was no one else. Ultimately, Ms Tindell did refund me for the Botox. However, she charged me a "service fee!" $12.00 per unit of Botox x 30units = $360.00 I paid $360 in full at the time of my Botox injections. I tipped my injector with a separate transaction. So, where in this simple equation is there a service fee? Ms Tindell lied to me, placed blame on me, was rude and unprofessional and cheated me out of my money. Beware spending your hard earned money at this place of business.

Don't drive to Dallas! Great results and good prices. Very professional.