I just moved to Camas from NY and I have always used an Aveda salon, I went to salon Magnolia as it was convenient looked good and of course was an 'Aveda' affiliate. I asked for a temp color and a cut & blow out, when I left the salon I noticed my hair wasn't dry properly at the nape of my neck I didn't say anything because I have alot of hair and it looked good on the outside so I didn't want to complain. ( I paid $120 including tip) Next day I was brushing my hair I noticed the color didn't cover anything the sides of my hair had growth plus my 3-4 greys were still there! I was shocked, I went back and showed the owner she said 'what do you want us to do about it?' I said you tell me. she offered to book me in with the same person I said 'i dont think thats a good idea' so she booked me in with another person for the following week. I unfortunately missed that appointment because of a family matter & also because I was embarrassed I put it out of my mind. A week or so went by I got the courage to go back in and say 'can you please fix my hair' they said yes then no, then yes but we have to charge you again we'll give you a 20% discount though. I said 'forget it' ! Now they've lost a potential 'lifetime' client. I would make sure my customer is happy I would not let a customer walk out the door upset or paying for something NOT DONE. it's not about he money but the lack of professionalism and waste of my time on my day off. This salon needs improvement on their skills, their business decisions and their overall customer service. Being nice just doesn't cut it!

Salon Magnolia is a sweet spot - the best Salon in East Vancouver and Camas/Washougal. They provide the highest quality of services is this area. The place has a great feel to it and the people there are sweet. Plus it is an Aveda Salon. They do a lot of good work. I can’t recommend it enough.