I’m going to keep it short. Whomever you make an appointment with at Massage Envy at The Falls; you better make sure it is NOT with Ana Marie (or Ana Maria). She has absolutely NO idea what she’s doing; all she did was bathing me in lotion. She rushed through everything; she massaged half of my arms and my legs. That was basically a rub; I wouldn’t call it a massage. But at the end, she massaged my shins so hard and for so long that I literally got shin splints. She didn’t seem to like the job; it looks like she is just there to collect paychecks. Honestly, she has no business working as a massage therapist; she needs to work somewhere that has zero interaction with people, maybe a bank teller at the drive thru! NO PERSONALITY!

My first massage at this location and it was good. The place is very clean and dimly lit. I didn't find the music to be soothing but luckily the massage was.The front desk staff is very welcoming and ready to answer any questions you may have. I prefer this spot over the Tamiami location.

Very Disappointing. I came for a deep massage and had it only for 10 min and then pressure was gone, it was just rubbing oil into my skin for 40 min. Manager said i should of told therapist to pick up the pace. Pretty much, here is my advise if you go to this location: stay alert and watch out for your therapist. as soon as she/he slip - you've got to tell them:"Hey, wake up, i didn't sign up for this". My wife came same time for prenatal massage and asked for medium to deep. Unfortunately, no one told her that she cant have it, so poor girl was laying down for an hour not understanding what she is getting. Great people but we go to another location. Wasted $124 :-(

I look forward to coming to Massage Envy every month. Everyone there is always so nice and professional. I've been a member for 2 years and almost everymonth I get a different therapist and all the therapist I've tried are great!