Zeba Hair Salon and Spa
Reviews
Great service! The whole team is extremely experienced. Sima and Zari are great at hair coloring. Always a pleasant experience.
I cannot say enough how much I love Zeba Hair Salan and Spa. Nina has cut, colored and waxed for six years and I would never let anybody touch my hair other than her. Every time I get my hair done I get so many compliments about how healthy my hair looks. She considers personality, time, and overall look wanting to accomplish. LOVE
Great service, love my stylist Manami!
This hair salon and I got off to a rocky start, but they went out of their way to make things up to me. The first time I went in, I went for highlights and a trim. I have really long, thick hair, and I had made the appt only that morning, and I think they were in a rush and didn't take the extensive amount of time necessary for hair as long as mine. However, after a few weeks, I was so unhappy with the way it had turned out, especially after paying about $200 for everything, that I called them up and asked them if they would fix it. I was able to talk to Sima, the owner, about the situation and she was extraordinarily accommodating. She got me in the next weekend and she redid the highlights herself. She did an amazing job, and was able to make it look exactly like what I was hoping for the first time around. She went above and beyond to make sure I was happy with the results, and while I was sitting under the heater, she even sat my husband down (who had been out with me that day and was just sitting in the waiting room) and cleaned up his neckline and gave him a quick trim! That showed me that Sima really cared about making my first negative experience into a more than positive experience, and it worked! Everyone there was so pleasant, my first visit and my second, and I will definitely be going back to see Sima when this starts to grow out! I am finally having my wedding in November, and the way Sima went out of her way to show me that customer service and satisfaction were so important to her makes her the first person I think of when I am planning my hair for the big day! Bottom line, mistakes happen, but it is the mark of a great company when they are willing to recognize them and do whatever it takes to make it right. I highly recommend Sima and her crew!
Alison - February 19, 2012 Zeba Hair Salon and Spa has been my salon of choice for the past 2 years, and I have nothing but praise for the services I have received. Nina is an excellent stylist, whether I need a simple hair cut, color,eyebrow wax or something more challenging I always leave happy, she manages to bring out the best in you. I can highly recommend Zeba Hair Salon and no matter which stylist you choose you will not be disappointed, Sima and her talented staff will make you feel like family.