The space is clean, well designed and hip! The staff professional and courteous! My massage was the best experience on and off the table....on because it felt good...and off because that good feeling lasted for many days. My therapist's name is Ashley Hume and she knows her stuff...highly recommend her for all types of massage, but especially deep tissue.

I pre-paid for the $20 manicure special they were offering. When I called to make the appointment, I told the receptionist I wanted a shellac manicure and asked if the $20 covered that. I was told yes. I asked her again to make sure. She said yes. Fast forward to a day before my vacation. I go in for my manicure and tell them I want the shellac. They say no, they don't have time. I said that I confirmed with the receptionist when I booked the appt. I said I didn't want a regular manicure and to cancel my appointment. They give me attitude and they then charge my credit card with a no-show fee. Eventually they reversed the charged but after multiple phone calls. Annoying place - better places for less money in the area for nicer manicures. i.e. Nails & Co. in Burlington.

Great Service and Massage! Will be back!

Let me start by saying the stylists, estheticians, and massage therapists here are great. What is not so great is their policies. The first time I had an issue, I had the H1N1 virus, and had to reschedule my hair appointment. Rather than being understanding, they told me they would have to charge me the full amount as if I'd had the appointment. I understand it was last minute, but I was obviously not planning on being sick, and there was nothing I could do. I could have gone in and infected everyone, but I did the right thing. They were already getting my money for the next appointment, so I found it rude and uncalled for that they charged me for being sick. My stylist asked her manager to wave the fee, so I went back. This past time that it happened it happened will be the last. I had to reschedule a brow wax because I hurt my eye. I called, and they were going to charge me full price to reschedule again. I will be going in to see my esthetician this one last time to say goodbye, but I will not be going back after that. I have been going there since they opened, the fact that that counts for nothing is insulting. The audacity that they charge people for things not under their control is ridiculous. It is bad enough that doctors do it, but a salon? How important do they think they really are? I will be taking my business elsewhere due to their ridiculous policies.

I Got my hair cut here and loved it.