Massage Green Brighton
spa
8377 W Grand River Ave
SUNDAY
10:00 AM - 06:00 PM
MONDAY
09:00 AM - 09:00 PM
TUESDAY
09:00 AM - 09:00 PM
WEDNESDAY
09:00 AM - 09:00 PM
THURSDAY
09:00 AM - 09:00 PM
FRIDAY
09:00 AM - 09:00 PM
SATURDAY
09:00 AM - 09:00 PM
Reviews
Horrible experience. The massages are good, when you can actually get one. I joined the monthly club where they charge a flat amount every month and I would receive one free massage per month and if I didn't use it, they would roll over and accumulate. I tried several times to make an appointment unsuccessfully. In Massage Green's defense most of the time it was a same day or next day request, so I understand some of the problem is on my end. However, today I called early in the morning and spoke to a lady who told me I could have my requested time of 4:00 p.m.. She asked who I would like and I said I did not care as long as it was a female. She said she had two ladies available and gave me to the one who only had one other appointment that day to make it fair. So, imagine my surprise when I arrive at 3:30 only to be told I was scheduled for 3 and that they could not get me in till several hours later or a different day. I asked to cancel the membership and the lady did not even try to talk me out of it, which pretty much told me everything I needed to know about how they value their customers. I even called the corporate office in California and did;t even get an apology, but was just told she would let the director of operations know.
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