** READ BEFORE BOOKING*** I booked this hotel after reading reviews on Fodders, Google and Trip Adviser and I thought that with an overall rating of 4 stars that this hotel would be a good fit for my family. That was definitely NOT the case. I don't typically write online reviews but felt I needed too for this hotel. We arrived to our room on 8/30 to be greeted by an overwhelming smell of deodorizer that had been used in our suite. After letting our room air out the smell did get a bit better. The room had just been cleaned and yet it still appeared dingy and dirty. The cabinet by the sink was missing paint and the bottom kick board was knocked loose and just sitting up against the cabinet. The carpet was stained, the wicker chairs in the suite were worn out and the huge over sized jacuzzi tub offered a discolored gold faucet. The lobby to the hotel is small and the baggage room barely held all the luggage for my party of 5. The elevator is located on the outside of the lobby entrance so you access it from the corridor that is lined with gift shops which means anybody shopping those stores have access to the elevator that leads to the hotel rooms. Had I known this prior to my arrival, I would have definitely PASSED on booking this hotel for safety reasons. There is a safety latch on the door once your inside of the rooms but without a safe in the room, that really didn't help us once we left to go sight seeing. We needed additional towels because they only provided us 4 so we called the front desk to get more. When they didn't show up with them, my husband ended up trying to locate somebody from the hotel to get them for us. He ended up on the third floor to try an locate somebody to get us the towel only to find the linen room open for us to take whatever we needed. He did notice that sitting right on top of the counter appeared to be an access key card that the staff must use when cleaning the rooms. He was not happy that the linen room was left unlocked and that anybody could have had access to everything in that room including whatever doors that key card opened. Not Cool AT ALL!! In the evening, the staff does bring you cookies and milk around 7:30 pm in the evening. They do knock on your door and if you don't answer, they come into your room with their access key. They bring you packages of Oreo cookies and they pour you a glass of milk which they walk around with from room to room carrying. You would think they would at least give you a single serve small milk container to go with your cookies but they are pouring milk into glasses and leaving them in your room while you are out. It was difficult to sleep for all of us because the noise from the floor above us was non stop. We could hear anybody accessing their room, walking, and the kids who were running at all hours of the day and night. The air conditioning in the room was difficult to control and it was either ice cold in our room or very hot. I did speak to the young lady at the front desk about my issues and she did apologize for the inconveniences. If this had not been labor day weekend I would have packed my family up and went to another hotel. We paid $280 for the first night( which seemed fair) but then caught labor day weekend where the cost jumped to $370 a night. I have stayed in some fantastic rooms for $370 a night and this place isn't one of them.

This should be a 3 1/2 star rating (not available) so I leaned to 4 stars. The hotel is in a great location, you can easily walk from any of the ferries to the Lilac. It is almost directly in the middle of the strip making it a great location for visiting downtown. The hotel staff is very friendly and accommodating when it came to checking in and out. You are able to leave your luggage in the lobby after you checkout, which is great allowing you to stay on the island a little longer before you leave for the day. We forgot some of our hanging luggage when we left, I called them on the ferry back and they quickly loaded it on the next one. The rooms are clean and the bed was comfortable. We also had an interior room only allowing for a view of the neighbors backyard but we were out and about most of the day so it was not a big deal. The rooms had air conditioning which was great and had a little fridge. I would stay again with friends or family but I might spring for something a little more modern for an anniversary.

My husband and I just went to Mackinac Island for our honey moon on sept 19th. We booked the room 3 months in advance but were unable to get the balcony room so we went with the king suite with hot tub. The room was nice. There were some issues though. The lighting is terrible. There is a long hallway between the living room and bedroom. There are only lamps in the entire room, no overhead lighting. The only window in the whole room was in the bedroom, it overlooked someones backyare, complete with garbage can. The daytime clerk was VERY nice but the evening one, not so nice. Over-all I would say it was O.K. I would not suggest for anyone to stay there unless they get a balcony suite.

I make several trips every year to the island, I usually stay at the Iriqios Hotel. This last trip I stayed at the Lilac Tree, I now have a new place to stay. The staff was very professional, the price was really great, and the room was immaculate. I would highly recommend staying at this Hotel. I know I will be back!!