I always enjoy receiving services at Sonrisa. It is pleasant, refreshing, and the employees are very professional. I highly recommend it to my family and friends.

I purchased a gift card for a friend that is in the military and recently had a move to a town that I thought was close to Kansas City. I realized very soon after purchasing the gift card online that my friend was actually almost 2 hours away. Since she has a young baby, I knew that it wouldn't be doable for her. Within 24 hours of purchasing the gift, I emailed Sonrisa Salon and asked them if I could cancel my purchase. The person that answered back was polite and said that the owner would contact me. Well, long story short, my husband made multiple calls to the owner. She was very difficult to get in touch with and at returning our calls. She was not happy about giving us a refund and told us there would be something like a 20% fee through paypal. We were willing to pay that since no one would be using the gift anyway. She ended up never returning our calls and never canceling the gift card/refunding our money. I am totally aware that it isn't a right of the customer to receive a return but I do believe that it is good business practice, especially since I contacted them almost immediately after purchasing the gift card. I am really disappointed with how this situation was handled and even more disappointed that I have a gift card to this spa!

Every time I go to Sonrisa, it's like I am on a mini-vacation. Whether it's for a massage, reflexology, hair, ...I'm totally delighted. I don't have any 'favorite' people there because the owner, Karen, chooses excellent people to work with. The new location is to die for and it has such a great energy that I just want to go hang out! They have added so many cool new spa services. It's rewarding to know that I can get so pampered and yet not harm myself or the environment with their using only green products. Can't wait to come for my next appointment!!!

I highly recommend this place. Jamie is amazing as a massage therapist. I have been going to her for over 3 years and she knows where you need extra work. I walk in the front door and I'm greeted by my first name. Everyone is nice and friendly and I like that they use organic products. They have added new treatments with the new location and this is a great place for the Northland. I recommend everyone come here for a haircut, massage, facial, or any other treatment.

Jo Ann is the BEST hair stylist, her color skills are fantastic!