Professional experience from reception, exam, to checkout. There is ample parking behind the office and the building is easy to navigate. Dr. Hicks-Graham is thorough, professional, and personable. Her staff mirrors these qualities and all are very compassionate. We especially appreciate that the office is technologically advanced, has a spa-like waiting area, and appointments run on-schedule. Highly recommended.

Downtown Dermatology provides excellent service and the staff is great. I have had no issues at this office and they are always available for questions and concerns. I am always able to ask questions and get answers at each appointment. They truly seem to care which cant be said about most offices. Thanks for all that you do Downtown Dermatology!

Waited 25 minutes to see Hicks-Graham just for her to touch my head and say I'm not losing hair, in fact, I am and then send me for lab work which they used the wrong medical code and I ended up paying $260 out of my own pocket. Went back and forth with Dr.'s office and lab to get correct medical code to no avail. Never heard back on results of lab work from Dr. Have to now choose another doctor and go through all of this over again. Patient beware! Be careful who you choose as a Dermatologist.

Wow! What can I say...Dr. Hicks-Graham and her staff are the best! I was referred to her long before I actually called to schedule my first appointment. I only wish I had called sooner. Her "bedside" manner is very gentle and genuine! She and her Medical Assistant, Nikki, made me feel safe to reveal what was a very embarrassing situation for me. They were careful to normalize my condition, so not to add to my feelings of shame. I feel very comfortable and trust Dr. Hicks-Graham's judgment regarding my treatment. As a busy office, I'm glad to say, they rarely have long wait times. When she does, Dr. Hicks-Graham ALWAYS greets me with an apology! I could go on, but the long and short of it all...I highly recommend Dr. Hicks-Graham and the Downtown Dermatology Staff!

I've had GREAT treatment for several years at Downtown Dermatology. It's easy to make an appointment. The staff is professional and friendly. They also have wonderful and informative events about skincare where they offer good deals on their products and services. As someone who has suffered from a myriad of skin problems from puberty well into adulthood, I've seen dermatologists in Columbus, Atlanta, Nashville, and Cincinnati. Dr. Hicks Graham is hands down the best. I appreciate that she's treated me with products and peels that has my skin looking great. One may argue that you can find the products cheaper elsewhere, but Downtown Dermatology's professionalism, knowledge, and kindness are priceless. I would highly recommend Downtown Dermatology and Dr. Hicks Graham.