I read the reviews and heard Isella's esthetician did amazing facials. I was excited to go to Isella when we were visiting Bremerton to get a facial for my birthday. I made my appointment, they wrote it down and I thought I was set. I showed up for my appointment and it somehow got moved to over a week later. I am extremely disappointed in the lack of notice about the change and that it was treated like it wasn't really a big deal. I am recommending to all of my friends in the Kitsap County area to not go to Isella. I don't care how great the spa treatment is, if the customer service is subpar they will not get my business or recommendation.

I thought that my first bikini wax ever would be a nightmarish event that I would want to soon forget. Not the case! The staff was great, the ambiance was nice, and the services are reasonably priced. The staff is clearly experienced in their craft. Once you walk in you know that you are good hands!

I had a mishap with some box dye, and after reading other reviews I decided to make an appointment to get my hair fixed here. The atmosphere is really relaxing and the people who work there are really nice. I had my hair cut and colored. The cut also looks awesome. My hair looks better than before I messed it up! Thanks Jennifer!

Just had a pregnancy massage about 15 min ago. Wonderful! Spectacular! Staff was very friendly and knowledgeable. Was comfortable and relaxed the whole time. Now hopefully I'll go into labor with all those spots she hit.

Massages: Amy Lortie is fantastic. She's very intuitive and sensitive to what is needed. The hot stone massage is perfection. Waxing: Christine is wonderful! It's not a pleasant way to spend some time, but she definitely makes it tolerable and is thorough. Skin treatments: I've had a facial and a back facial with Christine and she was very informative and helpful towards helping me with any skin issues. Isella Day Spa is HIGHLY recommended and I always insist my friends head their way. Thank you, Christine and Amy!