The Day before Shiv called to confirm my appt. He was wonderfully informative checking to make sure that I knew how to get to the Spa. Offering to send me more detailed instructions if I needed them.I thought....:"What a wonderful 1st impression...someone who really wants my business". When I arrived the next day I was greeted by Shiv and told him how impressed with the service so far. The great service continued with Nusrat giving me a Hammam Gommage exfoliation treatment. She was very informative as to how/what would be happening. She treated me with friendly professionalism and she has a wonderful smile.The decor of the business is very impressive and relaxing. My only negative criticism would be that the mirrors and baseboards needed cleaning. But I have seen worse at other establishments.Good Job to all that looked after me!

I bought a coupon for this establishment through Team Buy for a steam, salt scrub, 1/2 hr. massage and 1/2 hr. facial, price was $ 99.00 which would have been good if I got what I paid for. Since I had been at the Sherwood Park location before they closed I was expecting the same service. My steam clock was set for 30 minutes after 13 she took me out and started on the salt scrub, your not covered. Then I was taken into the massage room and was told to get comfortable and she would be back in a couple of minutes, 20 minutes later she came in and gave me a 15 minute massage, was told turn over and I received a 15 minute facial which was nothing at all. What I did receive was good, but I was told these services would last approximately 2 to 2.5 hours. The service was 1 hour for everything and when I complained, it was not acknowledged at all. I WILL NOT BE GOING BACK!

I would recommend that anyone go to this spa. The staff were professional and extremely welcoming. My esthetician went above and beyond what I would expect for my services. The products they used were gentle enough for even my extremely sensitive skin. My eyebrows were perfectly threaded and tinted. Overall I thoroughly enjoyed my visit and I will be going back.

I will never go back, threading was painful and the girl would not listen to me when i told her to stop. My eyebrows are too thin and I look ridiculas, I was also made to pay for them.

FANTASTIC SERVICE! I've been going to Kaya Kama for several years now, and will continue to go. I get waxing and threading done on a regular basis and it is perfect every time! All the of the staff is very friendly and caring and always ready to give good advices about how to take care of my skin and look beautiful. I recommend this spa to everyone!