Most recent 7/9/13: I have gone to Forum Nail Studio 7 times now including a requested return visit from the Nail tech Theresa. Theresa, got my phone number when she ran and banged on my window of my car I was sitting in so she could call herself from my phone. She said she did this so she could call me when she had time to do my pedicure. I wish that never happened. I have had constant problems with this girl. Each time I went to the salon there was something wrong in some way or another. She has poor customer service and is unprofessional. Today Theresa saw my second review on Yelp and started text messaging my like crazy. I only wish I could post the stuff she was saying. It was foul and offensive, telling me "to get a life" because I wrote a review she didn't like. Then she said I was unprofessional and started cussing at me. All her text are on the verge of a harassment charge. If you go to this salon, do not go to Theresa and do not provide her with your phone number for any reason. I hope nobody has to go through everything I have gone through. Just read the owners reply. I don't want free service I want good service. I have always paid for all of the services and slandering me to other salons is unwarranted just because she doesn't like my review. Older Review 7/8/13: Ok, so I went back to this salon against my better judgment because the nail tech who originally did my nails read my previous review and contacted me to give her another chance. She also requested that I write another review; she shouldn't have done that. Well, I am writing the review like I told her I would. "NEVER Go To The Young Asian Nail Tech at this salon if you go here at all." I spoke with the owner Amy as I was leaving and informed her of all of the issue that took place again and informed her that I would be writing another review. She requested that I do not use the young nail techs name since, she was going to take care of everything. I am honoring her wish. The owner redid my nails and Kim, another tech, gave me the pedicure as a way of saying sorry for what the other tech did. I tipped Kim but the owner would let me. Those two did a good job but I cannot go back due to all the problems. Below are the issues that occurred with the original nail tech on my revisit: - Nail Tech Rushed Again - Unprofessional - Requested my nails to be thin and she made them thick again. - Painted my nails and put on a design different than what I asked for so I asked her to remove it and she huffed at me. - When she was removing the polish she left some on and when I asked her to take it all the way off she said that she didn't need to because the new polish will cover it. It DIDN'T. - The polish under the overcoat started to pucker and the nail tech yelled at me "What did you do?" in FRONT of other customers. (I didn't do anything but keep my nails under the light like she requested). - Rude - Didn't have time for my pedicure again. If you decide to go here, I won't ever again, PLEASE use process of elimination so you do not have to go through all of the problems I had to.

We have been to this Nail Salon 3 times. Each time the Nail tech wanted to do what she wanted and would not listen to what I wanted. It was so stressful and frustrating. After the last time I figured I would not be returning to this salon again due to the tech not listening and over charging for services that I did not ask for. The salon is nice and clean but the service is not great at all.

I had a.good experience n Theresa done very well