If you have a high deductible plan, do not go here. They outsource their billing to a company in India. I paid the bill at once and received a receipt back with a charge to my credit card that was higher than the bill. The next day I received another bill saying I never paid the first bill. After calling up the billing company they asked me to send copies of the receipt and the original bill and they said they would be back to me shortly. I emailed them the receipt and the bill within the hour of their request. Several days later, I had not heard anything so I called them back. The people told me that the process had to go through another department, which would take a few days. I decided to call the doctors office directly to have this problem expedited. I was told that it would be taken care of and I will hear back from them. I never heard back from the doctors office or the Indian billing company. However, a few weeks later I got another bill saying that the original bill was never paid! After speaking with a respresentative from the Indian billing company and his supervisor, they said they will have to get back to me tomorrow. We will see if that is true or not. Oh yeah, this was for an appointment that I had to reschedule becuase when I showed up for my first appointment the doctor was on vacation. They rescheduled, but did not call the correct phone number so I never knew it was rescheduled.

They take forever to get a hold of and take forever to get your prescription in! Also the office representatives have horrible attitudes.

Any doctor and staff that dresses in black from head to toe has something wrong with them. Staff had ragged hems on black jeans, black sneakers, black shirt and when Dr.Ondik appeared all in black, I wasn't sure if he was in disguise as "Dr.Death," a vampire or an undertaker. He never bothered to remove my sutures. Just had a staff member do it. Was she qualified? No ID, no Name, no credentials i.e., RN, LPN, etc. Billed me for physician services and he never touched me at that visit or came into the room I was in.

Had a biopsy done on March 22. Stopped in one week later for results. Staff told me only doctor could tell me and he wasn't in. Called a few days later. Was told doctor would call me. No call. Called a week later and was told doctor was with patients and would call me. No call. Finally asked my primary physician's office to call Dr. Richard Wortzel and get my results. The staff at Wortzel's office was rude, unprofessional and had a major 'attitude.' The staff was dressed in street clothes, dark ragged jeans and dirty sneakers. The office did not have a sanitary or clean appearance as you would expect from a physician's office. Would not recommend any doctor in this practice to anyone, even if their services were free.

Called Dr. Levin's office on 4/16/10 to make my first appointment. I was put on hold for 14 minutes. I gave up and called another dermatologist. If they are going to make you wait this long on the phone, it is an indication of how long you will wait in the office. No thanks.