Headquarters Day Spa
Reviews
I have stress issues from work and school that cause back pain. The massage relaxed me so much and released so much stress, that I booked another appointment. Ask for Montez she was great.
I have very thick, unruly, and generally unmanageable hair, but Clay was not only able to tame it and make it look amazing, but he was happy to do so. He's always willing to take extra time to make sure I will have the hairstyle and color I want; at other salons, I've felt rushed by my hairstylist, but Clay never makes me feel rushed or like I'm just another customer. Most recently, he suggested a custom color and a radical haircut, and at first I was nervous. By the end of my appointment, I was thrilled, and this is by far my favorite hairstyle/color ever. Clay is not only professional and amazing at his job, but he's also very concerned with what the customer wants, and he takes his time to ensure he's crossed every "T" and dotted every "I."
I received a gift certificate for Christmas. Massage therapist was wonderful. Nail tech was very sweet & shy, did a lovely job with paint but was a bit rough with the grooming process. Facial was lacking and a little bizarre. Products seemed sub-par. The place itself is lacking in finishing details (bathroom lights you can't turn on, light "switch" in esthetician room had no plate and wires hanging out, etc. etc.). Business cards were again lacking in professionalism- everyone had a business card with a label & their name on it (an indication of high turnover?). I was not informed that they do not accept tip on a debit/CC when I set the appointment and I didn't have cash on me at the time of appointment- making for an awkward situation. I rated as "good" because the massage therapist did a wonderful job and my paint job was nice. If not for this, I would have rated it lower. They could work on their overall presentation from start to finish. Overall this place is "a'right" but I wouldn't refer anyone to it.
Worst experience ever Upon entering this establishment, I see a lady at the front counter. I learn she is the manager, Kara. She is loud and rude to who I find out is the owner. They are arguing back and forth to each other and using profanity. Other guests were in this establishment and they didn't seem to care. I was scheduled for a massage and waited at the counter while they continued to argue. I went upstairs and was taken to a room that smelled of sweat and body odor. I asked the masseuse, Kesha, what the smell was and she gave me a funny look. She said she didn't smell anything. I should have left right then. I got undressed and she started the massage. I then learned the smell was coming from her. She give a good massage, but hard to relax when all you focus on is the nasty body smell of the masseuse. Couldn't leave fast enough
Clay was most helpful in helping me to adjust from one hair style to the next. I really enjoyed his professionalism and passion he demonstrated throughout my experience. He was very knowledgeable in how to obtain the desired look that I wanted. I would definitely recommend him to anyone looking to improve upon their current style or looking for a totally new style.