Very convenient!! Golf Director worked with us to reschedule our golf around rainy weather, with his help we managed to get all our rounds in. Facility was in good shape with many recent improvements. Will definitely stay there again.

DO NOT STAY AT THIS RESORT!! Reservation staff did not explain waterpark hours (which closes at 5:00). I also called back 5 days before checking in (before I could cancel with no cancellation fee) and specifically ask about the hours again just to verify and was told "same hours as indoor/outdoor pools". Still had a gut feeling so I called back 4 days before checking in and they apologized but I was told incorrect information and the park along with the lazy river closes at 5:00. I cancelled the reservation which they charged $300; however, they misrepresented the hotel and amenities so I'm going to see what my credit card company will do. VERY BAD CUSTOMER SERVICE WAS PROVIDED BY STAFF MEMBERS WHEN CANCELLING THE RESERVATION. I WOULD NOT RECOMMEND THIS RESORT (IF YOU WANT TO CALL IT THAT) TO ANYONE AND WOULD NOT EVEN STAY FOR FREE SIMPLY BECAUSE OF BAD CUSTOMER SERVICE AND LACK OF KNOWLEDGE OF THE AMENTIES BY STAFF MEMBERS.

Read the Ocean Dunes posting. Went to front desk requesting a room because Ocean Dunes put us in a smoking room when a non-smoking was requested and confirmed. Disappointed that they had us pay an extra $127 because of the difference in the room prices when they made the mistake but better than having a wheezing asthmatic child all weekend. Strike One! Room had to double beds (full not queen sized) and was set up for 3 people. We had rm 2944. Better than rm 7702 at OD but still not worth the money. Linens and blankets had holes in them. Towels were stained and either extremely worn or cheap. Kids were allowed to stay in pool into the wee hours in the morning despite the pool closing at 9:00. Breakfast was decent, eggs, bacon, turkey bacon, sausage, pancakes, french toast sticks, danishes, muffins cataloupe and honey dew melon mix. Juice machine in main dining room doesn't work so the juice was hot all weekend. Requested a do not disturb door hanger twice. After the first request on 7/10/14, a note was put in the computer to not enter our room, waited around and signed a sheet saying we refused housekeeping serivces. Housekeeping entered the room on 7/11/14 despite note in system. All they did was leave 3 face cloths, 2 hand towels and vacuum. They did not leave towels or even make up the beds. This is when we requested a door hanger for a second time. This time it made it to us. Strike Two! There was a wedding on Saturday. These people were arguing and almost getting into an altercaton at 3:30 am. and grown adults are in the pool making a boatload of noise at 5:00 am. We ran out of toilet tissue at 2:30 am and were handed a box of facial tissue and an almost empty roll of tissue because the hotel was out. Strike Three! Called again around 7:45 am for toilet tissue and was told again they were out and wait till around 10. I explained that we were out so the attendant walked to OD and got a roll of toilet tissue. Heard a guest complaining about having roaches in room and he was told that he could stay at another hotel if he chooses. Basically he was told to deal with it or leave. Didn't see any roaches until last day in the corner of the lobby getting off the elevator. The hotel attendants aren't very friendly or helpful. We were never told to take the lanyard ID picture so we weren't able to enjoy the hotels water park. We had already been swimming and looking a mess and the hotel wouldn't let us into the hotels water park and take the picture ID later. Who wants to take a pic after already being in the pool? They also didn't tell us what we needed to be able to take the pic. Indoor pool is only 3ft deep, hot tub was nasty, could see dirt floating on suds. The elevator goes up when pressed for down. The lady who verifies that the rooms are ready for the new guests said she has already told mgmt about the elevators and they still have done nothing about it. We did not get to take advantage of the free round of golf because the hotel staff at Sand Dunes and Ocean Dunes failed to mention that reservations have to be made through the hotel and the guy who makes the reservations only works M-F. Waterpark (WWW) had about 8 slides, wave pool, and lazy river. Pavilion was literally an old schol carnival. I saw one of the ride attendants spit right by one of the seats on the Twister. Yuck! He also looked as if he had an accident on himself. The rides were nasty but still fun for the kids. With lanyard you ride all rides for free and have to pay for any games. Games were 5 bucks each. Parking was free at the Pavilion because it was public parking and limited at that, so don't let the hotel fool you like they're doing you a favor. You must check-in at the main ticket booth to get the free rides. I would rather stay at another hotel and pay for breakfast somewhere and pay admission to these places than to get them through this hotel. Obviously this hotel needs new mgmt. Save yourself the aggravation and stay somewhere else. Only rated a 2 because it's better than the Ocean Dunes hotel.

My family and I drove 10 hours with our family for the 1st time to Myrtle Beach.Upon arrival it took forever to check-in. The front desk only had two people working and it was extremely busy. They were not very welcoming. I asked to see the room we would be staying in prior to making our final deposit. The front desk staff advised the units were updated. When my husband and I went to the room it was horrible! The room was outdated and the bed cover had strings hanging from it. The room must have been rushed cleaned because all we could smell was Lysol spray in which I almost choked and the air was on which caused the room to be freezing! When we went back to check in and advised them we were dissatisfied they put us in another room in which we thought would be better. This room looked okay from the outside but when we went to check the beds out the box springs had stains?! The more we investigated and pulled off all linen including the stained mattress cover! the front desk claimed they could not change! we found a BEDBUG! on the mattress seam! The front desk was notified and sent a staff engineer up to the room who confirmed it was indeed a BEDBUG! I will never stay here AGAIN! The front desk and manager acted as if we were making it up when INDEED THEIR STAFF ENGINEER AGREED AND CONFIRMED! All monies were refunded but we had no were to stay on 4th of July Week/Weekend. Horrible vacation! BEWARE AND CHECK YOUR SHEETS,BOX SPRINGS, AND MATTRESSES! PLEASE EDUCATE YOURSELVES ON BEDBUGS AND WHAT TO LOOK FOR!!! THANK GOD MY HUBBY USED TO BE A PEST CONTROL MANAGER!

Worst service for a resort there ever was. It took 12 hours just to get a roll of toilet paper and they never did fix the TV or air conditioner. There was no such thing as maid service for 4 days. The pools stayed closed because it was cloudy and nobody was available to open the pools. The on-site restaurants were so expensive that nobody was eating at them. A 10oz steak cost 35 dollars!!! The clerks at the on-site stores always tried to cheat you out of your money by short changing you. The entire hotel STUNK like raw sewage. Most of the clerks and staff were foreigners and could not speak English very well. Two out of four elevators were broken and did not work. It took a long, long time to get to the sixth floor. I spent $1700 for nothing but a nasty shack to stay in and bad service. I will never, never stay at this place even if they gave it to me for free. I would advise everyone to stay away from the Sand Dune and Dunes resort on 74th Ave. You will definitely be sorry if you don't.