Victor is great. Does a very nice job making hair look natural and not over colored. Iv been going to him for years and the way he does hair allows me to go a long time in-between highlights.

100% satisfied with the outcome of my hair. The stylist (can't remember her name) did an amazing job with my microlink hair extensions. I would definitely recommend this salon to anyone looking for a professional service to transforms their hairstyle. Staff extremely friendly and atmosphere clean and relaxing.

Since Google doesn't have an option to respond to a FAKE review from "Mia Anette". Here is our professional response and opinion: Dearest "Mia", We are sorry that you are highly mistaken! We actually offer a variety of smoothing / relaxing treatments in the salon such as Brazilian Blow Out , RETEX Japanese Straitening, Keratin Complex Smoothing Treatment, ect... Unfortunately we must not have carried the one that you "asked for" so you now consider us racist... VERY SAD that you had to pull that card! About us supposedly paying our staff to get license; You are also VERY wrong. We hire women from all over the country. They must provide all license and paper work in order to get employed with our salon. We do have the "Midtown Retreat" way of doing nails, hair and skin care and all of our staff is trained on our way to do things. The owner here has had nothing but great reviews since opening her salon in 2007, servicing hundreds of clients each month. She is customer service driven and expects nothing but the best for her clientele. We here cant help but think that this bogus review is from a disgruntled ex-employee who was terminated for stealing and fired for extremely horrible customer service that we are actually still hearing about to this day!

I've been a regular customer for over 5 years and have always received top-notch service. It started on the first day I walked in getting a pedicure. I've had facial services, haircuts, highlights, solar nails, pedicures and everything in between and the staff is always very professional and courteous. I don't live in downtown anymore but still come regularly for my hair appointments and I would never consider changing! Thanks MTR for always providing great customer service!

I have been a customer here for 2 1/2 years - pink and whites every 3 weeks or so; pedis every couple of months. The employees are charming and do a good job. The owners have never acknowledged they even know my name, yet they know who I am becauseif one of them is at the front desk, s/he will say, "have a seat, Kim will be right with you." Today, I arrived for a 5 p.m. pedicure appointment and after 25 minutes of my feet soaking, the water growing cold, I went to the front desk and complained. The receptionist assured me "she's almost through with" her customer. I pointed out that I had an appointment and that I was a good customer who should not be treated that way. One of the two owners (they are a couple) who was doing someone's hair, turned and looked at me and went back to his work without saying a word. I won't return. All customers should be appreciated; good customers should be acknowledged. Apparently, though Midtown Retreat is booming and doesn't have to worry about losing customers.