Reviews
When I saw a Groupon for a massage in my area that had good reviews and was owned/ran by one of "us" I couldn't hit buy fast enough. But like someone else said, there is a special section on the website for scheduling appointments using a Groupon or any other deal and of course nothing is available until the middle of the week in late June, after which my Groupon would be expired. But when I look at the regular priced options for massage appointments she has plenty of times and dates available as early as this week. So I called, thinking that like most REASONABLE business owners, she would be able to get me an appointment closer than a month away (or better yet, on the day I requested since she had several time slots available), but no, she told me that appointments can only be made online and that she had no other way to make appointments (because its not like she, the owner, could make such executive decisions). I told her that the only dates that she had available would be after my Groupon expired and she told me I could pay the difference. Her attitude on the phone was just as dismissive as her replies on here to other reviewers with the same problem (so spare me the fake explanation as to why you "can't" set up an appointment). I do not appreciate it when businesses CHOOSE (because they do not have too) use these deal websites that cost them money because they are providing the service such a deep discount but then don't want to honor their deal. If you are not going to treat all of your customers the same, then don't offer the deal! VERY DISAPPOINTED!!!!!
Save your time and money!!!! I purchased a Groupon in January......and have had 3 appointments canceled!!! Today I was told that there will no longer be any Saturday appointments and I can only come on 3 days out the week during the hours on 11-2pm. Really??? So disregard your clients who work a 9-5 job! This is how you do business? I honestly feel as if I was treated poorly because I bought a Groupon. Often in phone conversations when trying to schedule an appointment I was told over and over again, "well....you only paid half of what a normal massage is." So...treat me like crap because I bought a Groupon!! I gladly told the owner that I will just take the lost on the Groupon.....seeing that I bought it in January...it is now May.....and there is NO APPOINTMENTS available till July (between the hours of 11 am and 2 pm of course)!!! So good luck to you if you ever decided to visit this spa!
Not sure where to begin.... Appointments if you purchased a voucher (Groupon, Living Social, Amazon Local) are non-existent in the near future or for weekends/evenings. If you do eventually get an appointment, she will likely be late showing up, but while you wait you can listen to the boozing and profanity from the barber shop in the same location. The actual massage was average, although considerably shorter than the time I had paid for, so that was another minus. Save your money and pay a little more to go to a reputable place that will treat you with decency and respect and not like a piece of garbage for purchasing a voucher that they advertised.