I have only been going for 3 months and have had Kayla as my massage therapist each time and will continue to ask for Kayla. While i love a relaxing massage and first requested that, Kayla asked about my problem areas and pain issues with my neck, hip and shoulder. She suggested a more intensive massage to work those areas. While some of it was uncomfortable, my pain has decreased significantly and I am so pleased. Sometimes the professionals know what we need more than we do. I am so thankful to have less pain.

I've been going here for several years and have seen several therapists. Only once did I get a massage I didn't care for (and I simply didn't go back to that therapist). I've had theraputic, relaxation, deep tissue, couples, myofacial stripping and hot stone massage. I go at least once a month and prefer twice a month, and it has helped me with problem areas. I strongly recommend it to others and have given gift memberships and gift cards to family. If you aren't getting the therapy you need, you may need to communicate better with your therapist.

DO NOT do business with this location. My wife and I were frequent guests of this location however this has all come to a STOP! On July 19 I spoke with the manager Kristin after speaking with a sales associate about a call my wife received on the 18th stating that her card was being charged for a no-call, no-show. We quickly disputed this charge because the last time we were there was over six months ago and did not book a reservation. To make matters worse the sales rep states that she verbally spoke with my wife and confirmed at 1:13pm on yesterday, this is not true. Kristin states that when my wife made the reservation that she used her credit card and that no cards are left on file, this again is not true. From speaking with another Massage Envy it has been confirmed that the last CC used is ALWAYS left on file for the convenience of the consumer.... The treatment of being told that booked a service and that you are lying about a dispute is not customer service. To make matters even worse Steven who works there is such a nice guy, but his team are not like him. If you choose to patron this location be aware mysterious charges will appear on your card. Luckily for me I have fraud protection and the CC company will investigate and demand proof of purchase. Advice for Massage Envy, ensure that no one else is making the reservation and be sure that the correct person is making the reservation.. Never coming back and will tell others not to patron!

Just Skip going to this location of massage envy. they dont handle there paperwork correctly. its a scam, my year came up and I was ready to cancel. It took 5 seperate phone calls for them to send me the required paperwork to cancel. they neglect to tell you that once your year is up they will still charge you on a month to month basis even if the hang up for cancelation is due to there lack of management.

After having the worst massage and experience at the Casa Linda spa, Jason step up to the plate and gave me one of the best hot stone massages I've ever had. I have been going to him ever since!