Savannah Day Spa
Reviews
My step-daughter and I spent our morning here celebrating her 9th birthday. Our nail technicians were very professional and friendly and did a fantastic job with our mani/pedis. My facial was perfect and my daughter loved her make-up application. I'll definitely be back. A relaxing and beautiful location with all the charm of historic Savannah!
The spa is completely unorganized. I had dropped off a clue for my husband's 40th birthday surprise scavenger hunt - which began at the spa, the day before our massages were scheduled with EXPLICIT instructions. They lost the clue and were completely unapologetic. I would NEVER recommend going there - they ruined my husband's 40th birthday surprise. Funny enough, 5 bars were able to keep track on the clues, but a spa (with a receptionist desk, receptionist, computer and paperwork) could not. NEVER go here!
Wonderful Experience! Its so beautiful here and I love the new staff! My bestie and I went in for two theraputic massages and spa pedicures. The two receptionsist at the front desk were very welcoming and even offered us hot tea while we waited. Erica and Skyler gave us our massages and it was absolute HEAVEN!!! Melissa did an amazing job on my feet. Service was great, I can't complain.
I visited this spa on 6/23/12 for 2 couples massages. I would NOT recommend this spa as they obviously have organizational & management issues. I originally booked two 90-minute massages, but they scheduled me for two 60-minute massages. I did not find this out until AFTER the massage was over. They did not provide a good reason for the mistake, nor did they offer anything to adjust or compensate for the mistake. Brittany (the lead receptionist) was not empathetic and does not have proper training in customer service. As a manager of a day spa in my hometown, I understand mistakes happen. However, we will always offer the client a discount or a gift card for a future service to apologize for the mistake. In addition, my massage therapist was wearing BANGLES during the massage - who does that? What manager would allow their therapist to wear loud bracelets that make noise? They gossip at the front desk, and you can overhear them complaining. The energy in the spa is negative and chaotic. Do not go here if you value your time & money. Read ALL the reviews because there are numerous complaints on the same issues (once again, a good manager would not allow repeat mistakes). I basically paid for a headache and unwanted service. I will NOT go back here on my next trip - waste of money and time.
This signature facial by Lisa was one of the finest facial I've experienced - wonderful products, wonderful / stimulating massage, wonderful result! - Vineburgh