Reviews
We recently moved to Highland Creek and was looking forward to having a nice salon so close....given the other reviews were good, I went in on a Sunday to enjoy a relaxing pedicure. What I got was by no means relaxing...the owner or managers 3-4 year old was running around the salon the entire time. Not only was this annoying but I was also made to wait...with luke warm water for far too long.... Then, when I was ready to pay, the mother said, "oh sit over there to dry.."...but by then, I was fed up and said, no thank you, I need to pay...I'm late for another appointment. Will not be back....
I walked in at 10 minutes to closing & asked if it was too late for a pedicure. I fully expected them to say yes but instead they told me to take 1st chair. I was even happier when I felt that they took the same care & time for me as if I were the 1st customer of the day. Fantastic!
I've been here multiple times over the past 10 years and the service has just gone down hill. Ever since the owner Jade left and Carrie took over, I find that maybe every other visit is good. Most of the staff is great and pays great attention to detail, however Carrie is just always in a rush which has become a problem not only for me, but as I've seen, for other customers as well. Last time I got a pedicure there, they put me in a pedicure chair and just had me sitting there for 30 minutes before they even began...had I known it was going to take that long just to get started I wouldn't have stayed. Then she rushed through my manicure and even skipped steps in the manicure process. She was in such a rush going from me to another customer to another customer that she didn't even get the whole nail painted on most of my nails. Then she just left me at the gel nail dryer while she went and started on a new customer and finally ages later goes "Oh, sorry, I forgot about you, hehehe". This was the biggest waste of over $60 for a gel manicure and regular pedicure I've ever had and I won't be going back. If you do go, don't let Carrie do your nails. Such a disappointment. The gel polish didn't even last a week and a half. Also, come to find out I got a nail fungus, gross.
This was not a great experience. I went with a very good idea about what I wanted my nails to look like, which were the stiletto nails, but left with something like uneven claws. The technician smelled of smoke and after sitting and observing, the place did not seem too clean. What made this such a bad experience was mainly when drilling started. He drilled very deep into my nail, to the point where I thought it would penetrate to my skin, I'm very nervous about taking off these acrylics too rough or accidentally breaking it because the nail WILL come off. To end the experience, I paid too much for a fill.. all in all, please don't go here
I really like getting pedicures from Penny. She's awesome and doesn't tickle!