Coming to empire was the worst experience I have ever had. The staff was friendly but clearly it is an adult day care. The instructor made a student put a large amount of clear flaky cheap gel in my hair. I was not happy so I asked the student to shampoo my hair. The instructor wobbled over to me and said that there were be an extra charge. I simply asked where was an extra charge fee for an unhappy customer posted. She stated that is was NOT posted. I cleary stated that I do not believer that I should have to pay because there is no disclouse. The instructor spoke to me in a very disrespectful manner and started waving her hands around making a scence; (as if her yard sell dress& her orthoptic shoes were not loud enough) I asked to to stop and I did tell her that I didn't like her waving my hands in my PERSONAL SPACE and she continued to do so. She limped away and then threatened me that I didn't have to get my hair done there and she also said that she went above and beyond for me by allowing a student to put extensions in my hair. I removed my cape and exited the building. I came right back to ask for her supervisor's name and email and she threatened to call the police on me. I would just like to know how can you lead other to excellence and success and your UNPROFESSIONAL, TACKY, UNPLEASANT yourself. If your a future student please DO NOT choose this school. You will not learn the skills you need, you will only learn how to be a BITTER HEFFA.

Everytime I have called the people who answer the phones are very rude and sappy. I called last week and asked if I had to make an app. to get a pedicure and she said no and then asked if there was only certain times of the day they done them and she said no they do them all day. So I went there today and when I walked in the door the lady said they had stopped taking people at 2 and will start again at 5. Told her I was told that they done them all day and she just sat there looking at me like she was stupid and never said im sorry or anything. I would no recommend going there or even calling. They are very unprofessional and a waste of time!

As a former student, all I can say is "people beware".

just had my hair colored and blown out and round brushed. Just wanted to say that the girl who did mine(Meanka) has MAD SKILLS w/the round brush...I have not washed my hair yet because I love what she did w/it..and it has stayed.I am going again tonight to get it washed/styled again by her. I can't recommend any other students because I haven't had services by anyone but her.

Had evening appointments scheduled for me and my 2 kids. Waited 45 minutes and students never showed up. As I was leaving, the staff didn't even apologize for the inconvenience. They should offer a class in customer service. Definitely won't be going back no matter how cheap it is.